Ordering Process


PHASE 1: PURCHASE

Select the product that best fits your company's needs, and enter the correct information in the fields on the product page. Add the item to your cart, and follow the steps indicated for the checkout process.

PHASE 2: ARTWORK SUBMISSION (IF REQUIRED)

If the product you purchased includes artwork (e.g. logo or image) on the front of the card, please email the file to val@deepfriedads.com with “Reactivation Cards” in the subject line. Refer to the Additional Notes section below to access logo requirements.

If the product you selected does NOT include artwork, we will create a typeset version of the practice name to be used in its place. 

STEP 3: DESIGN APPROVAL

Once the checkout is complete, payment is received, and artwork is delivered, a design proof will be drafted and sent to you via email.

Upon reviewing the proof, you may request any necessary edits before sending to print. Initial proof delivery and edits can usually be completed within one to three business days. After you approve the proof, the design will be sent to the printer.

STEP 4: PRINT + DELIVERY

Printing, shipping and delivery typically takes two to three weeks.

*ADDITIONAL NOTES

Logos

Logos must be provided in vector format (EPS, AI or vector PDF) or a high-resolution JPG, PSD, TIF or PNG. Scanned / copied / low-resolution logos not provided in the requested formats may incur additional fees for reformatting / recreating. We do not offer stock logo options.

Fees

Please understand that due to the changing costs of printing, paper, postage, etc., all printing and shipping fees are subject to change. Our order forms are updated regularly to reflect these changes, and if you have received an outdated form, we will notify you to send an updated form with proper terms and pricing information before moving forward.

Refunds

Due to the proprietary nature of the of the written content provided by Classic Practice Resources featured on the back of the cards, refunds CANNOT be granted after payment has been made.